By definition

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There are typically two kinds of practices—successful or dead. Samantha Trenoweth discovers how defining your purpose is the first step in producing results Most dentists...

The beauty of it

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As dental spas continue to thrive, practitioners such as Dr Camelia Furlan are discovering a more satisfying model than the old drill-and-fill. Kerryn Ramsey...

Consumer complaints: how you handle them

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How you handle consumer complaints can make all the difference between resolving the issue in a timely manner or facing a world of pain...

Building up your client base

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Estimated reading time: 5 minutes The first step towards building a community of clients involves building trust. But how do you do that with...

Let it go

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For many dentists, selling their practice will be a once-in-a-lifetime event, so how can you achieve the best results when venturing into uncharted territory?...

The ultimate set-up

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You’ve got some experience under your belt and you’re keen to go it alone, but the decision remains: to start from scratch or buy...

Marketing dentistry to women

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In most instances, dental treatment is similar for patients of either gender. Important distinctions do exist, however-and practices keen to attract more female patients...

Team spirit

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Estimated reading time: 5 minutes When it comes to dental implants, there’s no ‘I’ in ‘team’. So why are so many dental assistants not...

Creating a positive workplace culture

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Is a difficult boss or colleague giving you the blues at work? Follow this seven-step guide to heal co-worker conflict and do your part...

Cosmetic dentistry for men

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Estimated reading time: 5 minutes As more men embrace cosmetic improvements to their teeth, they’re also improving their oral and general health. By Frank...

Master data

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Despite everyone's new-fangled mobile gadgets, has marketing really changed that much? Amanda Lohan investigates In May 2009, CoreData surveyed more than 1000 Australians and revealed...

One dentist designs his dream dental practice

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Estimated reading time: 5 minutes Dr Spiros Agapitos had a vision of a practice that draws inspiration from the cool, New York loft style....