The dynamic duo behind Smile On Clinics
Estimated reading time: 5 minutes
A commitment to improve the quality of dental work in regional areas saw a brother and sister co-found a business...
How to hang on to your best staff
Estimated reading time: 5 minutes
Qualified and committed staff are hard to find in this current labour market, so it’s important to keep those you...
The cheek of it
Estimated reading time: 5 minutes
When two long-time friends decided to open a practice together, their plan was to make it individual, vibrant—and just a...
Measuring patient lifetime value
Estimated reading time: 5 minutes
Why measuring patient lifetime value—and strengthening recall, communication and systems—underpins sustainable growth. By Marina Williams
Dental practices often equate new patient...
Fee transparency
Estimated reading time: 5 minutes
With cost concerns shaping patient behaviour and potential government reforms looming, dental practices are under growing pressure to be upfront...
Coaching in the dental profession
Estimated reading time: 5 minutes
Many dental practices are turning to dental consultants and coaches to streamline their services, enhance team culture and ultimately improve...
Mornington Peninsula Dental Clinic has staying power
Estimated reading time: 6 minutes
Celebrating its 50th year, Mornington Peninsula Dental Clinic has been led by only two dentists in that period—founder Dr John...
Running the most successful dental practice you can
Estimated reading time: 5 minutes
Business consultant Julia Riese outlines a framework for a better way in business in her new book, Beyond Dentistry: Mastering...
Branching into cosmetic dentistry
Estimated reading time: 4 minutes
Cosmetic dental procedures are more popular than ever, but care must be taken before adding them to your menu of...
Managing salary discussions
Estimated reading time: 5 minutes
The way dental clinics manage salary discussions can mean the difference between success and failure, but some key strategies can...
Navigating sensitive conversations in a dental practice
Estimated reading time: 5 minutes
Navigating sensitive life-stage, lifestyle and safety conversations in practice with patients has become an essential in building client confidence. By...
How long should a dental appointment be?
Estimated reading time: 5 minutes
Do patients want more time in the chair? Determining the right appointment length is a careful balancing act that prioritises...











